How Laylix works
From first question
to next visit.
Laylix brings your dealership’s calls, messages, leads and appointments into one place. AI handles text conversations and follow-up, so a busy day doesn’t mean forgotten buyers.
Calls
Your team answered
“We need seven seats and AWD. We’re hoping to buy this week.”
Read the transcript before you call the buyer back.
Messages
Yes, this XLE has all-wheel drive and seats seven. Is it for the family?
Answer the question and find out what the buyer needs.
Leads
- Looking for
- Family SUV · Seven seats · AWD
- Buying
- This week
- Next step
- Follow up about a visit
See what the buyer wants and when they plan to buy.
Appointments
Check the appointment and the buyer’s questions before the visit.
No customer activity in this example yet.
An illustrative customer journey. The names, vehicle and conversation above are fictional.
One customer record
Pick up where
the conversation left off.
Your team makes and answers calls through Laylix. Call recordings and transcripts sit alongside messages, lead details and appointments.
When a buyer calls back, you can see what they asked and what was agreed before you speak.
AI follow-up
Keep the next step
from slipping away.
Laylix answers questions, learns what the buyer needs and follows up when they go quiet. It helps move the conversation toward a visit.
It also handles routine service inquiries and FAQs, with your team available when a question needs their judgment.
Your team stays in control
Add a fact.
Or take over.
If a reply needs a detail only your dealership knows, your team can supply it. You can also take over the conversation yourself; AI replies pause while you handle it.
Try both optionsBring your current setup.
We’ll walk through your workflow, check what would need to change and give you a custom quote.
Compare Laylix with your options