Support

How can we help?

Help for dealership staff using Laylix.

Contact us

Email omar@laylix.ai. Include your dealership name, the screen you were using, and what happened. For iPhone issues, include your iPhone model and iOS version if available. Do not send passwords, verification codes, customer messages or financial records.

Signing in

Use the account associated with your dealership. If your dealership is missing or you need access, contact your dealership administrator or email us. Do not use another staff member's account.

Calls and notifications

Check microphone and notification permissions in iPhone Settings. Features also depend on your dealership's configuration. If a call cannot connect, use your dealership's regular phone while contacting support. Laylix is not an emergency calling service.

Privacy and account requests

Read our privacy policy for information about data use and privacy requests. To request deletion of your personal Laylix account, email us. If Delete account is available for your account, you can also use it in the iPhone app under Account or in the dashboard under Settings, then Your account. Dealership-owned customer records may require coordination with the dealership.

Laylix is operated by Tijara Holding LLC, doing business as Laylix.