Support

Help with Laylix.

For help with your AI employee, dealership calls, messages or account, email us.

omar@laylix.ai

Include your dealership’s name, what went wrong and when it happened. Please leave out passwords, verification codes and customer records.

For a vehicle inquiry, contact the dealership directly.

Signing in

Use your dealership account. For missing access, contact your administrator or email us.

Calls and notifications

Check microphone and notification permissions on your device. If a call fails, use your regular dealership phone and contact support. Include your device model and software version.

Account and privacy

Email us for account deletion or privacy requests. Shared dealership records may require coordination with the dealership. Read our Privacy Policy.

Service problems

This page does not report live uptime. Email us with the affected screen and the time of the problem.